Terms of use

Last updated June 28, 2020

In continuing to use the Stayhubs website, you implicitly accept and agree to comply with the following terms of use.

Legal disclaimer

Stayhubs own the intellectual property rights to any information we produce and publish on this website.

Copyright

We, Stayhubs, own the copyright to most of the materials on this website. The content of this website, unless otherwise stated, is copyright protected. All rights reserved.

We own the intellectual property rights to any information we produce or that is produced on our behalf.

Re-use of information from this website

You should not re-use any information from this website without express permission in writing from Stayhubs.

If you wish to re-use any information from this website, you must contact us and ask for permission, including what information you wish to use and where. We reserve the right to refuse and we assert our right to be identified as the author of such material, and you must clearly display a statement which identifies us as the owner when you reproduce it.

Logos

The use of any of our logos in any document or in association with any information shows that we have prepared or approved the document or information.

If no logo is included in the document or information we may still have produced it.

You are not allowed to use of any of our logos or other items of our brand identity without written consent.

Disclaimer

We provide links to websites maintained by other organisations as part of our service, but we do not accept liability for the accuracy of quality of the content of those websites.

By providing these links we are not endorsing any external organisations, their websites or products and/or services they provide.

And by mentioning an external organisation or product on this website, we are not endorsing them, their suitability to provide services or that an identified product is fit for purpose.

Service availability

We shall try to make this website available at all times. However, we will not be liable if the website is unavailable for any length of time. We may suspend access to this site without giving prior notice.

Abuse and harassment

We will not tolerate abusive or harassing behaviour towards any members of our staff.

If we suspect abuse or harassment of our staff over the internet, through email or any other electronic system, we can take action which could include:

  • Covert or overt monitoring
  • Blocking users
  • Removal of offensive material
  • Reporting the matter to the police
  • Taking out an injunction against the abuser or harasser to stop the abuse or harassment.

Privacy and cookies

Use of cookies

We use cookies on this website. Cookies are small pieces of information stored by your browser on your computer's hard drive. They are used to keep track of your use of the website to provide you with content that meets your needs.

You can change your settings to reject cookies, however, you should be aware that if cookies are rejected you may not be able to access all the functionality of this website.

Information (cookies) we collect

We collect data about your visit to the site to understand how you and others use our website, so that we can continue to monitor and improve the experience of using it for all. Data we may collect includes:

  • Number of visits
  • Length of visits
  • What search engine you use
  • What links you click on
  • What keyword you use when searching
  • The country you were in when you accessed the website.

We also store information during your visit to the site to help improve your visit. This information does not include any personal data and cannot be linked to you. We do not store it after you have left the site. Only data you voluntarily enter as part of a booking is stored.


Personal information

We gather, store and process any personal information given in compliance with the relevant data protection law.

To use some of the services and forms on this website, you will need to provide some personal information, such as your name, address and email address.

We do not collect or use personal data collected on this website for any purpose other than those which you are told about at the time you provide the information

Under 18 years old

If you are under 18 years old you must get your parent or guardian's permission before you provide personal information or make a booking on our website.​

Security

All data will be held in accordance with our data security policy and in accordance with the provisions of the Data Protection Act 1998.

Data retention

We only retain data for as long as it is relevant.

Online booking and payments

When you make booking and payment online, we will use your personal information only to take the payment and fulfil your booking, including notifying you of any changes, or the need to cancel your booking. We will not pass on your details to any third party unless it is necessary to complete your booking – in this instance you will be made aware during the booking process. For example if we need to share your details with an accommodation owner or agent.

We use SSL and encryption to ensure the confidentiality of your credit or debit card details. If you have signed up for 3D Secure using Mastercard SecureCode or Verified by Visa, you will be taken to your bank's website to check your user id and to enter your password before returning to our site to complete the payment.

Privacy policy

We care about your data privacy and security. By using the Stayhubs Site, you agree to be bound by our Privacy Policy.

Contact us Under 18 years old

If you are under 18 years old you must get your parent or guardian's permission before you provide personal information to our website.​


Security

All data will be held in accordance with our data security policy and in accordance with the provisions of the Data Protection Act 1998.

Retention

We only retain data for as long as it is relevant.

Online Payments

When you make a payment online, we will use your personal information only to take the payment. We do not supply your details to marketing organisations.

We use SSL and encryption to ensure the confidentiality of your credit or debit card details. If you have signed up for 3D Secure using Mastercard SecureCode or Verified by Visa, you will be taken to your bank's website to check your user id and to enter your password before returning to our site to complete the payment.

In order to resolve, request any data we may hold on you in the form of a Freedom of Information request, or for any other reason, you can contact us at:

Email: hello@stayhubs.com
Phone: 07783116668

On social media

Twitter: @StayHubs

Facebook: /StayHubs

Instagram: /StayHubs

LinkedIn: /StayHubs

Find us here

Mappin House, Oxford St, Fitzrovia, London W1W 8HF


Registered office address

StayHubs Ltd. 427 Green Lanes, London, England, N4 1EY