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Information (cookies) we collect
We collect data about your visit to the site to understand how you and others use our website, so that we can continue to monitor and improve the experience of using it for all. Data we may collect includes:
We also store information during your visit to the site to help improve your visit. This information does not include any personal data and cannot be linked to you. We do not store it after you have left the site. Only data you voluntarily enter as part of a booking is stored.
We gather, store and process any personal information given in compliance with the relevant data protection law.
To use some of the services and forms on this website, you will need to provide some personal information, such as your name, address and email address.
We do not collect or use personal data collected on this website for any purpose other than those which you are told about at the time you provide the information
Under 18 years old
If you are under 18 years old you must get your parent or guardian's permission before you provide personal information or make a booking on our website.
All data will be held in accordance with our data security policy and in accordance with the provisions of the Data Protection Act 1998.
We only retain data for as long as it is relevant.
Online booking and payments
When you make booking and payment online, we will use your personal information only to take the payment and fulfil your booking, including notifying you of any changes, or the need to cancel your booking. We will not pass on your details to any third party unless it is necessary to complete your booking – in this instance you will be made aware during the booking process. For example if we need to share your details with an accommodation owner or agent.
We use SSL and encryption to ensure the confidentiality of your credit or debit card details. If you have signed up for 3D Secure using Mastercard SecureCode or Verified by Visa, you will be taken to your bank's website to check your user id and to enter your password before returning to our site to complete the payment.